FAQs

Frequently Asked Questions

Why can't I order online?

You can. If you prefer to do all of your ordering online and have your products delivered to you then visit our E Commerce site Trophy Supermarket.

Are there discounts for large orders?

Yes. MWJ will always review the pricing for large orders.

Will you dispatch my order to me.

Yes. MWJ supply trophies to organisations all over the UK.

What is your leadtime?

Our leadtimes fluctuate through the year as different sports seasons start and finish. We aim to complete all orders within 1-2 weeks. If you have an urgent requirement then contact us. We always do whatever we can to meet the customer demands.

What are your engraving charges?

There are many different types of engraving ranging from simple single line fonts to complex 4-5 line scripts for trophies, tankards and cups, annual engraving & glass engraving. For this reason we believe it's best to discuss your specific requirements and provide you with the best price for your job.

Can anything be engraved?

We can engrave most items but not everything can be engraved. If you are unsure then please contact us or drop us an email with a photo of your item.

Do you provide artwork proofs?

Not automatically. However if you require a proof we can send you one over for approval.

Do you laser engrave glass?

No. All of our glass is sandblasted to ensure the highest quality engraving.

Can you engrave logos onto glass?

Yes.

Do your prices include VAT?

Yes. All prices include VAT.

Do you have discount or clearance items?

Yes. Please visit us in store to view these items.